Last updated: October 10, 2024
Pleasure Island Holdings LLC ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pleasureisland.nyc and purchase products through our eCommerce store powered by Webflow.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use our website.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
1.1 Personal Data
While using our website, you may be asked to provide certain personally identifiable information that can be used to contact or identify you, including:
· Name
· Email address
· Shipping address
· Billing address
· Phone number
· Payment information (processed through third-party payment processors)
· Any other information you choose to provide
1.2 Payment Data
We use third-party payment processors (e.g., Stripe, PayPal) to process transactions. We do not store or collect your payment card details. That information is provided directly to our payment processors, whose use of your personal data is governed by their privacy policies.
1.3 Automatically Collected Data
When you visit our website, we may collect certain information automatically, including:
· Your IP address
· Browser type and version
· Operating system
· Device information
· Referring URLs
· Pages you viewed
· Time and date of access
· Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect in the following ways:
· To process and manage your orders
· To send you order confirmations, invoices, and updates
· To respond to your inquiries, requests, and feedback
· To improve our website and customer service
· To send marketing communications if you have opted in
· To analyze usage and trends to improve our products and services
· To comply with legal and regulatory requirements
3. Sharing Your Information
We may share your information with third parties in the following situations:
· Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) to provide services on our behalf.
· Webflow: Our website is hosted and powered by Webflow. Webflow may collect certain data on our behalf. For more details, refer to Webflow's Privacy Policy.
· Legal Obligations: We may disclose your information if required by law, court order, or in response to government requests.
· Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and track information and improve your browsing experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
If you are accessing our website from outside your country, please be aware that your information may be transferred to, stored, and processed in countries with different data protection laws than your country of residence. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.
7. Your Rights and Choices
You have the following rights regarding your personal information:
· Access and Correction: You can access and update your personal information by logging into your account or contacting us.
· Data Portability: You may request a copy of your personal information in a structured, commonly used format.
· Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
· Erasure: You may request that we delete your personal information, subject to certain legal obligations.
· Cookies: You can manage your cookie preferences through your browser settings.
8. Global Data Privacy Regulations
Our website and practices comply with global data privacy regulations including but not limited to:
8.1 GDPR Compliance (For European Union Users)
If you are located in the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
· Right to Access: You have the right to request access to your personal data that we hold.
· Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
· Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
· Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
· Right to Data Portability: You have the right to request that your personal data be transferred to another organization, or directly to you, under certain conditions.
· Right to Object: You have the right to object to the processing of your personal data, under certain conditions.
· Right to Withdraw Consent: Where consent is the basis for processing your data, you have the right to withdraw consent at any time.
To exercise any of these rights, please contact us at service@pleasureisland.nyc.
8.2 CCPA Compliance (For California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:
· Right to Know: You have the right to know what personal data is being collected about you and how it is used and shared.
· Right to Access: You have the right to request access to the specific pieces of personal data we have collected about you.
· Right to Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
· Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data. Note: We do not sell your personal data.
· Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights under the CCPA.
To exercise your rights under the CCPA, please contact us at service@pleasureisland.nyc.
8.3 PIPEDA Compliance (For Canadian Users)
If you are a resident of Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). These include:
· Right to Access: You have the right to access the personal data we have collected about you.
· Right to Correction: You have the right to request the correction of any inaccuracies in your personal information.
· Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions.
To exercise your rights under PIPEDA, please contact us at service@pleasureisland.nyc.
8.4 LGPD Compliance (For Brazilian Users)
If you are a resident of Brazil, the Lei Geral de Proteção de Dados (LGPD) grants you specific rights, including:
· Right to Access: You have the right to access the personal data we have collected about you.
· Right to Correction: You have the right to request the correction of incomplete, inaccurate, or outdated data.
· Right to Data Portability: You have the right to request the portability of your data to another service or product provider, under certain conditions.
· Right to Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
· Right to Information: You have the right to be informed about the entities with whom your data has been shared.
· Right to Withdraw Consent: You can withdraw consent to the processing of your data at any time, when consent was required for processing.
To exercise your rights under LGPD, please contact us at service@pleasureisland.nyc.
8.5 Other International Privacy Laws
For users from other countries, you may have similar rights under local data protection laws, including the right to access, correct, delete, and restrict the processing of your personal data. We are committed to respecting your rights and complying with the relevant legal frameworks applicable in your region.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
· Email: service@pleasureisland.nyc